Items purchased online from Boboli will be shipped via Canada Post Monday to Friday, except statuary holidays. We may take up to 48 hours to confirm product availability, and will email you once your order is confirmed. Boboli.ca shares inventory with the physical storefront, which can result in variances in inventory availability.

Orders within Vancouver will usually arrive in 1-3 business  days. Orders within Canada will usually take 5-7 business days to arrive. Deliveries outside of Canada can take anywhere from 7-16 business days. Details above are estimates and accurate details will be provided at checkout.  

We ship from Vancouver, Canada, to destinations all over the world. Costs and timelines will be calculated at checkout. 

Our primary shipping provider is Canada Post. We also use other major carriers for deliveries outside of Canada, and may use local couriers within Greater Vancouver. You will be asked to select a delivery method during checkout.

Canada - Free shipping or local delivery. No duties. Store-pickup also available from 2776 Granville St. in Vancouver at no charge. 

US - Free shipping. Customer will be responsible for duties and taxes per country regulations. 

Rest of World - Shipping costs will be calculated at checkout. Customer will be responsible for duties and taxes per country regulations. 

2776 Granville St, Vancouver, BC, Canada V6H 3J3
Note - Customer parking at back of boutique. 

(604) 257-2300

Mon - Sat, 11:00am - 5:00pm

Mon - Sat, 11:00am - 5:00pm

Pickup in store is available from our Vancouver boutique at 2776 Granville St. during shop hours. Please select PICKUP from the Checkout Page. Once your order has been confirmed, please visit the shop with your order confirmation email to retrieve your package. Customer parking available at the back of the boutique. 

If you have questions or concerns about sizing, please reach out in advance of your order and we can help ensure that you receive product in a size that will work. 

Returns and exchanges are accepted on full-priced, unworn, merchandise within 10 days of delivery. The return amount will be credited to a gift card / store credit. Sale products and promo orders are final sale. Gifts may be eligible for exchange or gift card/store credit. Note that the customer will be responsible for all return or exchange shipping costs to Vancouver, Canada, or they can visit the boutique at 2776 Granville St. to process the return / exchange. 

All sale merchandise, along with swimwear and intimates will be final sale. 

All returning merchandise must comply with the following:

• Not be worn, washed, stained or altered
• Have all original tags, dust bags, extra buttons etc
• Include any original boxes (shoes) and dustbags
• The goods must be well packed
• Boboli team must be notified of return delivery prior to shipping

The condition of the product is left at the discretion of Boboli. 

Please contact us at info@boboli.ca within 10 days of delivery to arrange an exchange or credit. All exchanges and credits must be approved by the Boboli team prior to shipping. The return amount will be credited to a gift card or to store credit. Note that the customer will be responsible for all return or exchange shipping costs to Vancouver, Canada, or they can visit the shop at 2776 Granville St. to process the return/exchange. 

We cannot accept liability for shipping loss or damage of return goods. We cannot assume responsibility for packages without proof of delivery to the address listed above.

Please email at info@boboli.ca to arrange an appointment. We offer private consultations for events, outfitting and styling. 

If you have questions or concerns about sizing, please reach out in advance of your order and we can help ensure that you receive product in a size that will work. Contact info@boboli.ca. 

Please see our Size Guide for more detailed information. 

Online - Visa, Mastercard, Amex, Apple Pay, Google Pay and Shop Pay. 

Boutique - Visa, Mastercard, Amex, Apple Pay, Union Pay, WeChat Pay, and Alipay. 

Once an order has been shipped, it cannot be cancelled or changed. If package is refused, a restocking fee equal to the return shipping charge will be deducted from the store credit.


Please direct any questions to info@boboli.ca.

Please see our complete list of designers here.