Canada - Free shipping on orders over $500*. Under $500, shipping costs will be calculated at checkout. No duties. In-store pick up available from 2776 Granville St. in Vancouver at no charge.
US & Rest of World - Shipping costs will be calculated at checkout. Customer will be responsible for duties and taxes per country regulations. For fine jewellery shipping rates please email info@boboli.ca. All US and international orders are final sale.
* Please note that fine jewellery and specialty products are sent via FedEx and will incur additional shipping and insurance charges to ensure secure delivery.
If you have questions or concerns about sizing, please reach out in advance of your order and we can help ensure that you receive product in a size that will work. Email info@boboli.ca.
Canada - Return to store credit and exchanges are accepted on full-priced, unworn, merchandise within 2 days for in-store purchases and within 5 days from the delivery date for online orders. Details below.
US & International - No returns or exchanges. All sales are final.
Return Policy Details (Canada only)
The return amount will be credited to a gift card / store credit. Gifts may be eligible for exchange or gift card/store credit. Note that the customer will be responsible for all return or exchange shipping costs to Vancouver, Canada, or they can visit the boutique at 2776 Granville St. to process the return / exchange. If your return has been approved by Boboli, future purchases made using store credit will not be eligible for return.
All sale & promo merchandise, along with jewellery, swimwear and intimates will be final sale.
All returning merchandise must comply with the following:
• Not be worn, washed, stained or altered
• Have all original tags, dust bags, extra buttons etc
• Include any original boxes (shoes) and dustbags
• The goods must be well packed
• Boboli team must be notified of return delivery prior to shipping
The condition of the product is left at the discretion of Boboli.
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